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Where to Start
If you’re thinking about hospice or palliative care for yourself or a loved one, or if your doctor has already recommended it, you’ve come to the right place. See the steps below for the fastest way to get help.
Step 1. Talk to the doctor.
It’s never too early to talk to the doctor about hospice or palliative care. The doctor can help determine if care is appropriate, and, if so, write an order. A doctor’s order is required in order for a patient to receive hospice or palliative care. Our checklist of signs and symptoms will help you gather the information you will need when talking to the doctor.
Step 2. Answer this question:
Have you already talked to the doctor about hospice or palliative care?
- No, I’m still gathering information. (Click here.)
- Yes, I have a doctor’s order and would like to make arrangements for hospice or palliative care. (Continue to step 3.)
Step 3. Call us.
We recommend that the patient’s doctor or other health care professional (such as a nurse or social worker) contact us to refer a patient to hospice. However, if you feel this is an emergency and you can’t reach the doctor, please do not hesitate to call us. We’re here to help, 24 hours a day, 7 days a week. We can walk you through the process and make all the necessary arrangements, free of charge.
Call 1-877-273-5534 TTY: 711
We’re here to help,
24 hours a day, 7 days a week
What Happens When You Call Us
- A trained Evercare Hospice & Palliative Care representative will ask you a few questions about your loved one’s condition.
- If you need help contacting the doctor (a doctor’s order required for hospice or palliative care), we will help you.
- We will set up an appointment with the doctor to meet with you and to have your loved one evaluated for care.
- If hospice or palliative care is considered appropriate, we will complete the necessary medical and legal paperwork to begin care immediately.
Evercare Hospice & Palliative Care Admits All Hospice-Eligible Referrals the Same Day
We respond to all patient-related calls within 15 minutes—24 hours a day, 7 days a week. Unless requested otherwise, patients can begin receiving hospice or palliative care the same day you contact us.
Where to Find Us
We offer hospice services in several states from New England to the Southwest. Please select your state from the dropdown below to see if Evercare Hospice & Palliative Care is available in your area.
We′re Here to Help
Call 1-877-273-5534 TTY: 71124 hours a day, 7 days a week
Speak with an Evercare Hospice & Palliative Care representative to discuss your needs, or let us contact you.
How You Can Help
Learn how to become a volunteer member of our hospice and palliative care team.
Evercare (TM) Hospice and Palliative Care is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, sex, religion, color, age, national origin, disability, sexual orientation or other protected factor. Evercare TM Hospice and Palliative Care is offered by Evercare Hospice, Inc.
©2010 UnitedHealthcare Services, Inc.
